Returns & Exchanges

At Sven’s Island, we stand by the purity and effectiveness of our nature-inspired skincare. If you are not completely satisfied with your purchase, you may return your items within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring the product is at least 50% full and includes all original components.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized postal service location.

• 4.
  Receive Your Refund

  Once our island team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.